TheTruffle Ltd Privacy Policy

At TheTruffle Limited, it is our responsibility to manage the personal data that you provide to us with care and in accordance with GDPR legislation. Whether you have supplied your personal details online, by phone, by email or in a letter, we will never use them without a lawful reason to do so, and only for the purpose for which they were originally intended ie to manage your ability to browse and/or purchase fresh truffle, frozen truffle, caviar or truffle products.

WHAT DATA DO WE HOLD?

We hold the data only of our active and previous truffle customers, and of those who have given their data to us expressly for the purposes of keeping them informed about our fresh truffles, truffle products and services.

The only data we hold is name and contact details – i.e. email address, postal address and phone number.

Our website uses cookies to remember details such as your name and address. This saves returning customers time on subsequent visits.

USING YOUR PERSONAL DATA

We may use your email address to share a periodic email truffle newsletter with our customers, and to those who have subscribed to our Truffle Club email list, for the sole purpose of keeping them informed about new varieties of fresh truffle, truffle products, offers, and the current availability and prices of our fresh truffles and truffle products.

You can unsubscribe to our truffle newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails, by emailing us on [email protected]

SHARING YOUR PERSONAL DATA

We will never share your personal data with any third party, for any reason at any time.
Payment details are not stored online or locally. All payments are managed by Stripe, and are stored on their secure servers.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to access your personal information that we hold at any time by emailing us on [email protected]

CHANGES TO THIS PRIVACY NOTICE

We keep our privacy notice under regular review. This privacy notice was last updated on 29th June 2023.